What To Expect

Attention

In order to continue to provide the high level of care our patients are accustomed to, we are temporarily not accepting new patients.

What To Expect From A Home Visit From Your Vet

One of the goals of mobile medicine is to make the visit as stress-free as possible for owners and their pets. If the vet has never visited your home before there are some things you can do to prepare for the visit. We will need an area with good lighting for the examination. Most animals are more comfortable when we come down to their level, so we mainly sit on the floor with your pet so we do not need seating. We travel with supplies like water, so you do not have to offer us a drink, Thank you for the thought, but we have what we need!
When you make your appointment we will give you a time range for our arrival. If by any chance that time changes, we will call to inform you. When we arrive it is normal for dogs to bark and get very excited for a few minutes then they generally settle down. We are used to this behavior and it doesn’t bother us so don’t let it bother you! We do ask that you have a leash handy in the event we need to put it on them. Cats are naturally curious but they do tend to be wary and keep their distance from the unusual. They will often tend to hide under a bed or somewhere safe. For this reason we suggest you close off all doors to bedrooms, etc. before our arrival to prevent access to hiding spots. For “scaredy cats” we recommend that you put them in a smaller room like a bathroom 10-15 minutes before our arrival. This will allow us to quickly wrap them in a nice cozy towel and prevent them from feeling chased. We do offer lots of small treats during our visits. If you do not want your pet to have them, or if they have a food allergy, please let us know ahead of time. We do travel with a supply of hypoallergenic treats also.
When we arrive we will gather our supplies and equipment which are stored in organized containers on our van and bring them into your home. We have two types of scales to accurately weigh your pets. We will bring in whichever is appropriate for your pet.
After getting the pet’s weight, we will ask you a series of questions about your pet’s background history, any medications they are taking, current diet and any supplements as well as heartworm and flea and tick preventatives. We travel with our computers because our software is “cloud based” . During the exam we will be entering all the vet’s notes about the visit. You may stay with your pet throughout the exam and any tests or treatments. One of the things that reduces stress for patients and their owners is that they never have to be taken “to the back room” for any reason. We will take your pet’s vital signs and any physical findings will be noted throughout the exam.
Depending on the nature of the visit, we will discuss any recommendations (vaccinations, lab testing, heartworm and flea and tick prevention, ultrasound, etc) and go over the costs associated with the recommendations. If your pet needs medications we travel with a pharmacy on the van stocked with a wide variety of commonly used drugs. If we do not have something in stock we can call the pharmacy of your choice or you can use our convenient online pharmacy which we will explain to you.

We do travel with diagnostic equipment which enables us to run a urinalysis, check an ear swab, aspirate from a mass, etc in a matter of minutes. We have blood analysis machines that can provide same day results and we also utilize a full diagnostic lab that can usually provide a 24 hour turnaround for results. If your pet requires surgery or x-rays, which would not be safe to perform outside of a fully equipped clinic setting, we have such a facility that patients can come to. They will have to travel if these procedures are indicated. We will give you pre-op instructions and directions to get there. If it is not possible for you to transport your pet yourself please let us know and we can discuss transportation services.

We are a full-service mobile veterinary practice, who also provides End- of-Life care services and can typically accommodate clients with same-day or same-week appointments. At this time, we are currently seeing NEW clients & patients for End-of-Life Care services and proudly partner with Family Pet Services for all our cremation needs. 

When the visit is over, we will email you your receipted invoice. We accept all major credit or debit cards as well as cash. It is extremely important that we have the correct email information since we do send out email reminders when your pet is due for any services. We can also provide you with a clear, legible copy of the pet’s records by email at any time.
We are NOT a 24 hour practice and we are closed on weekends and major holidays. Dr. Martin started this practice with the goal of providing the best possible care for your pets in the comfort of their own home, but to do this the vets and their staff need to have some “down-time” with their families in the comfort of their own homes. If you have an after hours emergency, please contact one of the emergency clinics listed on our website or on our voicemail.
If you are curious about costs please feel free to call or email us to ask about a particular procedure. In general, our charges are comparable to other local vets, plus a travel charge for the time it takes to get to and from your home.

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520-833-2134